Services Feedback Survey

KLN Group
Feedback Survey

Your Name

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Your Role

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Date of Service From:

Select the date when the service was provided from.

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Date of Service To:

Select the date when the service was provided through.

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Was this for Services or Training

Select yes or no.

Services

Training

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Training Received

Describe the training or topics covered by the consultant.

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Services Received

Describe the services you received from the consultant.

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Overall Satisfaction Rating

Rate your overall satisfaction with the services received.

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

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How relevant were the services or training to your needs?

Not relevant – Did not address my needs.
Somewhat relevant – Only a few parts were relevant to my needs.
Relevant – Services or training fully met my needs.
Very relevant – Mostly aligned with my needs, with extra usefulness.
Extremely relevant – Completely addressed my needs and provided added value.

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Was the content or services clear and understandable?

Not clear – Confusing and hard to follow.
Somewhat clear – Partly understandable, but confusing parts.
Clear – Content or services were clear and understandable.
Very clear – Content was very clear and easy to follow.
Extremely clear – Content was completely clear and easy to understand.

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Did the services meet your expectations?

Did not meet expectations – Far below what I expected.
Partially met expectations – Only some expectations were met.
Met expectations – Fully met my expectations.
Exceeded expectations – Mostly exceeded my expectations.
Far exceeded expectations – Completely exceeded my expectations in every way.

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Where there topics you wish had been covered more or less?

Yes

No

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What were those topics?

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Where there other Services you required?

Yes

No

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What are those other services needed?

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How well did the trainer explain concepts?

Did not explain at all – Concepts were unclear or confusing.
Explained somewhat – Some concepts were explained, but many were confusing.
Explained adequately – Concepts were explained clearly enough to understand and apply.
Explained well – Concepts were explained clearly and in detail.
Explained exceptionally – Concepts were explained very clearly and thoroughly; easy to understand and apply.

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How engaging was the trainer?

Not engaging – Trainer failed to capture attention.
Somewhat engaging – Occasionally captured attention, but mostly not.
Engaging – Trainer held attention and involved participants.
Very engaging – Trainer was highly interactive and kept participants interested.
Extremely engaging – Trainer fully captured attention throughout; very compelling.

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Did the trainer encourage questions and discussion?

Not at all – Trainer did not encourage questions or discussion.
Occasionally – Trainer rarely encouraged participation.
Encouraged – Trainer encouraged questions and discussion appropriately.
Frequently – Trainer encouraged questions and discussion often.
Always – Trainer consistently encouraged questions and discussion throughout.

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What questions were not addressed?

How well-paced was the training?

Much too slow – Training moved too slowly.
Slightly too slow – Slightly slower than ideal.
Just right – Pace was appropriate and easy to follow.
Slightly too fast – Slightly faster than ideal.
Much too fast – Training moved too quickly to follow comfortably.

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How confident are you with the services or training that was provided?

Not confident – I do not feel able to use or apply what I learned.
Slightly confident – I feel somewhat unsure about using or applying it.
Confident – I feel able to use or apply what I learned.
Very confident – I feel mostly able and comfortable using or applying it.
Extremely confident – I feel fully able and confident using or applying it successfully.

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Services Feedback Survey

Help Us Gather Your Valuable Insights!

KLN Group
Feedback Survey

Thank you for your feedback.

Services Feedback Survey

Help Us Gather Your Valuable Insights!

KLN GroupFeedback Survey

Thank you for your feedback.

KLN Group
Feedback Survey